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Find answers to our most commonly asked questions below.

General Services FAQs

  • Our signature service is the MTSS Success Suite, which includes four components, personalized consultation, and customization to fit your school's unique structure. We provide resources, tools, and training for effective MTSS implementation.

  • After purchase, you’ll receive an automated email with our MTSS School Survey. Once completed, you’ll be invited to schedule your initial consultation where we’ll identify goals and define your Responsive Referral Framework. After its approval, the remaining components of the MTSS Success Suite will be delivered within 5-10 business days.

  • Each of our dynamic tools is fully compatible with Google Workspace.

    (Microsoft Office options available by special request.)

  • Yes, we provide ongoing support to help schools implement and refine their MTSS practices. Each MTSS Success Suite comes with two consultation hours that can be flexibly scheduled following receipt of the MTSS Success Suite.

  • Yes, flexible consultation hours must be scheduled within the school year in which the Success Suite was purchased.

  • Absolutely! Please use the contact form to request additional consultation, and we’ll get back to you shortly to discuss your needs.

  • Please use our contact form to inquire about custom MTSS packages based on your specific needs.

  • Yes, we offer discounts for multiple school or district purchases. Please reach out through our contact form to discuss your specific needs and explore available options.

  • We are expanding our in-person services. Please check back for updates on our products page.

  • For technical support, reach out via the contact form on this page or email us at support@mrmtss.com.

  • We prioritize your privacy. Your personal information is used solely to respond to your inquiries and will not be shared with third parties. For more details, please see our Privacy Policy.

Product-related FAQs

Referral Framework

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  • Yes, the Referral Framework serves as a comprehensive guide for your MTSS program, providing staff with a means to refer students for both academic and SEL support.

  • We collect information through your School Survey, our consultation meeting, and additional discussions with you and your team.

  • Our Referral Framework is designed to optimize your existing staff to deliver clear and effective MTSS services. The design process often highlights opportunities for enhancing support within your building.

  • The Framework is tailored specifically to your school and is uniquely designed to optimize resources and best practices for maximum MTSS outcomes.

  • Absolutely! Strong MTSS programs are inherently responsive. With ongoing consultation included in your MTSS Success Suite purchase, our team will assist you in adapting the Framework to meet your building's evolving resources and needs.

Proficiency Screener

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  • Student data can be manually entered or uploaded via export from your school’s data management system (recommended).

  • An assigned staff member at your building is responsible for uploading student data. Our team is happy to lend assistance, if needed; this can be discussed and decided during the initial consultation meeting.

  • You can add as many students as are currently enrolled in your building.

  • The Screener includes the two most recent years of your building’s common assessments, which may consist of up to two reading assessments, two math assessments, one SEL assessment, along with the two most recent years of attendance data.

  • Data can be organized by grade level, teacher, or any custom criteria your school requires to maximize efficiency and effectiveness.

  • Our integrated algorithms use color-coded proficiency indicators aligned with research-based norms for each of your data targets.

  • Absolutely! The Longitudinal Proficiency Screener is a dynamic tool that evolves with your data. New students and data can be added, and data can be filtered, sorted, and organized to meet your building's changing needs.

SST Guide

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  • No, the SST Guide is designed to be student-specific to ensure privacy and to facilitate sharing among stakeholders. Each school will receive a master SST Guide that can be duplicated and personalized for each new student.

  • Yes! The SST Guide is uniquely designed for your building to incorporate the most pertinent data and relevant school practices.

Data Management Toolkit

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  • The toolkit includes one SEL and one Academic Organizer. Each is designed to manage enrollment, schedules, and to facilitate progress monitoring.

  • Absolutely! MTSS is a responsive system, and its tools must be as well. Each tool is customized to your unique needs and can evolve with your changing demands.